How To Find My Lost Phone: A Step-by-Step Guide

Losing your smartphone can be a nightmare. But don't panic! In this guide, we'll show you how to track, block, locate, and even unblock your lost device using the Sanchar Saathi portal.
AuthorSmitaSep 21, 2024
Steps to find stolen phone

Losing your smartphone can be a stressful experience, as it means losing access to your personal data and potentially compromising your privacy. However, there is a way to track, block, and even locate your lost device. 

In this comprehensive guide, we'll walk you through the steps you need to take using the Sanchar Saathi portal to safeguard your personal data and regain control of your smartphone.

How To Track and Block a Lost Smartphone Using Sanchar Saathi Portal

The Sanchar Saathi portal, launched by the Indian government, provides a centralized system to track and block lost smartphones using the Central Equipment Identity Register (CEIR). Here's how you can use this portal to secure your lost device.

Step 1. Register on the Sanchar Saathi Website

Before you can begin the process, make sure you have a valid police complaint against the loss of your smartphone. Once you have the complaint details, follow the steps below:

1. Go to the Sanchar Saathi website sancharsaathi.in.
2. Click on the "Register Here" button to create a new account.

Step 2. Find and Report Your Stolen/lost Device

After creating your account, follow these steps to report your lost device:

  1. Login to the Sanchar Saathi portal using your registered credentials.
  2. Click on the option that reads "Find stolen/lost device."
  3. Fill in the required details, including your name, mobile number, IMEI details, device's brand, model, and invoice.
  4. Upload a copy of the purchase bill of your smartphone.
  5. Provide information about the loss, including the city, district, state, and date.
  6. Enter the details of the police station where you filed the complaint and upload a copy of the complaint.
  7. Additionally, provide your personal details and a valid photo identity card such as Aadhaar, etc.
  8. Enter your mobile number and generate an OTP (One-Time Password).
  9. Verify the OTP and create an account by adding your name, email address, and password.
  10. Click on the "Create Account" button to complete the registration process.
  11. Log in to the portal using your newly created account.

How To Locate and Disable Your Lost Smartphone

how to find a lost phone

Now that you have registered on the Sanchar Saathi portal, you can use it to locate and block your lost smartphone. Follow these steps:

  1. After logging in, click on the "IMEI Search" button.
  2. Enter your device's IMEI number and click on "Search."
  3. The portal will display the location of your smartphone based on the IMEI number provided.

Step 2. Block Your Device

If you wish to block your device to prevent any unauthorized use, follow these steps:

  1. After locating your device, click on the "Block Stolen/Lost Mobile" button.
  2. Enter your phone number and select the reason for blocking your phone.
  3. Click on the "Block" button to effectively disable your device.

How To Unblock Your Device

If, by chance, you find your lost device, you can unblock it using the same Sanchar Saathi portal. Follow these steps:

  1. Login to the Sanchar Saathi portal using your registered credentials.
  2. Find the "IMEI Search" button and click on it.
  3. Enter your device's IMEI number.
  4. The portal will display the blocked status of your device.
  5. Click on the "Unblock" button to restore the functionality of your smartphone.

How To Find the IMEI Number Of Your Device

The IMEI (International Mobile Equipment Identity) number is a unique identifier that can be used to track and block your lost device. Here's how you can find it:

  1. If you still have access to the box your device came in, check the label on the box. The IMEI number should be mentioned there.
  2. If your device is with you and you want to identify the IMEI number, follow these steps:
    1. Open the Phone app on your device.
    2. Dial *#06#
    3. Your device will display the IMEI number on the screen.

Remember, it is crucial to take immediate action when you lose your smartphone. By following the steps outlined in this guide and using the Sanchar Saathi portal, you can track, block, locate, and even unblock your lost device. Don't let the panic get the best of you – take control of the situation and protect your personal information.